Privacy Policy

Honey Hub, emphasizing its respect for users' privacy, requests information from users when making a purchase, leaving a review, or using some features of the website to provide secure and reliable services. To process and send orders, information such as address, phone number, and email is required. Since all activities of Honey Hub are legal and based on e-commerce regulations, and during the purchasing process, an official invoice and, upon request of legal customers, a value-added tax certificate is issued, it is necessary to enter information such as name and national ID for individuals or economic code and national ID for corporate purchases. It is important to note that the email address and phone numbers that the customer registers in their profile are the only official and verified contact points for the customer, and all communications and responses from the company will occur through these channels.

Therefore, the customer's entry of address, email, and mobile and landline phone numbers is considered as confirmation of their accuracy, and if these details are not entered correctly or completely, Honey Hub may request additional and more information from the customer to ensure the accuracy and certainty of the order registration.

Customers can enter the name, address, and phone number of another person to receive the order, and Honey Hub will only use this information for the purpose of delivering that order.

2Use of Cookies2

Honey Hub collects information through cookies. A cookie is a file created by a website request and allows the site to save your visits and customize them. Many browsers have options to disable cookies; you can refer to the browser guides for this purpose. Also, it should be noted that Honey Hub, like other websites, uses IP and cookie collection; a cookie is a file created by a website request and allows the site to save your visits and customize them. Many browsers have options to disable cookies; you can refer to the browser guides for this purpose. However, Honey Hub's protocols, servers, and security layers, along with appropriate data management methods, make every effort to protect users' information and prevent unauthorized access. Naturally, any misuse is the responsibility of the offending person or persons, and Honey Hub reserves the right to protest and pursue the matter legally at its discretion.

Email Notifications

Honey Hub may send emails or SMS notifications to website members regarding events and news, special services, or promotions. If users do not wish to receive such emails and SMS messages, they can unsubscribe from the Honey Hub newsletter in their profile. Failure to take action to unsubscribe implies implicit consent to receive emails and messages and waives the right to object.

SMS Notifications

Please note that 50005420908020 is the number from which Honey Hub sends SMS messages to its users and customers. This number is also the SMS sending system that informs users about the status of order processing or Honey Hub's events, services, and special offers, and it is clear that there is no way to receive messages from you through it. Honey Hub may also send survey questions to some of its users or customers through the number 09112006295.

Therefore, sending any SMS under the name Honey Hub from any other number constitutes a violation and abuse of the Honey Hub name. If you receive such a message, please inform us at Info@honeyhub.ir for legal follow-up.

User Comments and Suggestions

Honey Hub may edit user-submitted reviews to comply with website regulations. If a comment or message sent by a user contains criminal content, Honey Hub may use the registered information for legal follow-up. Users, while using the services of Honey Hub's website, grant Honey Hub the right to edit the information and use it as stated above, waiving the right to object.

Maintenance of User Information

It must be emphasized that the responsibility for maintaining the password and username lies with the users, and to prevent any potential misuse, users should not disclose this information to anyone else. If a user gives their mobile number to someone else, to prevent misuse or potential problems, they should change their mobile number in their profile and register a new one.

The responsibility for any potential damage arising from the user's failure to adhere to the above-mentioned matters lies with the user, and the user waives the right to any claims against Honey Hub. Honey Hub considers the personal identity of users to be confidential and does not transfer their personal information to any other person or organization, unless required by a competent judicial or administrative authority or according to the laws and regulations of the country. In these cases, Honey Hub has no legal liability for compensation, and users waive their right to object while expressing their consent to use the services of the website.

Unsubscribe from Emails

If you do not wish to receive emails and newsletters from Honey Hub, you can click on the unsubscribe link at the bottom of the email page.

Honey Hub makes every effort to protect and maintain the information and privacy of users and hopes to provide all users with a secure, comfortable, and pleasant shopping experience.